Background
We switched to Waystar last quarter from an older clearinghouse, and the difference was immediate — claims actually move.
What’s Good
- The claim scrubber catches tiny coding errors before submission.
- Real-time payer feedback is gold — no more blind rejections.
- ERA imports directly into our EHR without manual matching.
Still Adjusting
Takes a few weeks to trust the analytics dashboard.
At first, all those colors and KPIs feel like stock charts, but once you learn what “Clean Claim Rate” really means, it clicks.