Perspective
A lot of users skip over the Reports section, but it’s honestly where the system shines.
Why It Matters
- You can build custom reports to track denials by reason code, payer, or user.
- Scheduled reports email out automatically at month-end.
- The “Aging Summary” breaks down unpaid claims by date buckets — easy for follow-ups.
Real Use
Our team runs a weekly “Top 10 Denial Reasons” report and targets those specifically.
Denial rate dropped from 12% to under 6% in three months.